Credit and Collection Officer - Rephil (Bali, Indonesia)

Join Rephil as a Credit and Collection Officer in the vibrant heart of Bali! In this pivotal role, you will oversee customer accounts, monitor outstanding receivables, and ensure timely collections while fostering strong, positive relationships with clients. Your expertise will be crucial in maintaining a healthy credit environment and driving the success of our operations in Bali's dynamic market.

Rephil is a leading real estate developer in Indonesia, known for delivering high-quality residential and commercial projects. With a strong presence in Bali, we are committed to innovation, sustainability, and community development. As a Credit and Collection Officer, you will play a key role in ensuring financial stability and client satisfaction, contributing to our mission of building better living spaces.

📋 Tanggung Jawab Pekerjaan

• Oversee customer accounts and monitor outstanding receivables.
• Conduct credit assessments and manage collections to ensure timely payments.
• Foster strong relationships with clients to maintain a positive credit environment.
• Utilize CRM software such as Salesforce or HubSpot to track customer interactions and account status.
• Prepare and present regular reports on credit performance and collection activities.
• Collaborate with the finance and sales teams to resolve credit issues and improve payment terms.
• Ensure compliance with company policies and regulatory requirements related to credit and collections.
• Provide exceptional customer service to address client concerns and maintain satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Minimum of 3 years of experience in credit and collections, preferably in the real estate or related industries.
• Strong knowledge of credit policies, procedures, and regulations.
• Excellent communication and interpersonal skills to build and maintain client relationships.
• Proficiency in using Microsoft Office Suite (Excel, Word) and CRM software.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Familiarity with local market trends and financial practices in Indonesia.

🛠️ Keahlian

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